Berps Troubleshooting ❓
I can't open a trade with 10 $HONEY - Is there a minimum position size?
Where does the collateral go when I close for a profit/loss?
I closed my trade and don't see it in the trades history, why?
Where else can I find help if I have a problem or question?
1. I can't open a trade with 10 $HONEY - Is there a minimum position size?
The minimum position size is 1,000 $HONEY, which is calculated by your collateral multiplied by your leverage. This means if you would like to use a position size of 10 $HONEY, you should use leverage of 100x.
10 x 100 = 1,00010 x 100 = 1,000You can use lower leverage by using higher collateral, for instance you could use 200 $HONEY collateral with 5x leverage.
200 * 5 = 1,000200 * 5 = 1,0002. What is slippage?
Slippage refers to the amount you would be satisfied with the price moving when opening your position. For instance, if the price were to move more than 1% while awaiting the oracle returning the price - you may be unsatisfied with that open. You can set slippage to ensure you open within the price range you are happy to, and if the price deviates from this the trade will not open.
3. Why is the coin/asset I want to trade not listed?
Coins and assets are listed when we can provide a reliable trading experience for them. This is determined based on the availability of a sufficient number of price sources as well as the trading volume and liquidity of the pair from the price sources. The Berps Overview further describes this.
4. Where does the collateral go when I close for a profit/loss?
To best understand this please refer to $bHONEY Vault. In short, if you close in profit you will always be paid out. You are paid out from the vault which bears the risk as the main counterparty to traders. If the trade is closed at a loss, you are paid out the remaining portion of your collateral from the contract and the portion which is your loss goes to the vault. Unless you have been liquidated - in which case all collateral goes to the vault. The portion of the collateral which was your loss remains in the $HONEY vault to be used to pay out other traders.
5. I closed my trade and don't see it in the trade history, why?
The trade history updates every few minutes because it waits for 100 block confirmations. Updates are being worked on to make this instant.
6. Can I go into debt?
No, you cannot go into debt. You can only lose the collateral you stake. Naturally, if your position has reached a position where it must be liquidated (-90%) your loss will be all of your collateral. Otherwise, your gain or loss will be what is returned to you. Do not put up more collateral than you could afford to lose. Stop Losses and Take Profits can be used to help ensure you close your position where you like.
7. Does profit taking close my position?
Yes, at present your position must be closed to take profit.
8. Can I use other stablecoins as collateral?
You cannot. Other stables can be easily converted to $HONEY through the Berachain BEX (Native DEX).
9. I have a lot of collateral. How do I know berps is safe?
All trades are on-chain, and all contracts are viewable with all their functions.
All contract upgrades are publicly announced in advance, audited, and contain time locks so that users can see the code base before they become active.
All contracts can be easily viewed on and addresses to which can be found under Deployed Contracts.
10. What is the "0/2 Confirmations" notification that appears?
This is the number of confirmations that happen on chain before the order appears on the front end. The order has already happened! At the moment you see "Order executed: 0/2 confirmations" the price at that moment was locked in.
The front end only shows your trade once it can be certain enough that the trade has been confirmed on-chain. As each block is 2 seconds, this is 4 seconds from when you see "Order executed".
11. Where else can I find help if I have a problem or question?
Discord channels are active - post your questions and a community member or moderator will help you. Please read the chat rules. There is also a text chat box on the gTrade platform you can use - moderators will appear with names in yellow. Moderators will never DM you first, please only use official channels.
12. Why is dynamic spread necessary?
This is to allow traders to still have the option of opening in extreme, clear direction market conditions - rather than this necessitating a decrease in the maximum open interest, so traders can still take advantage of these plays. Please see more explanation in Dynamic Spread in the fees section.